Online Ordering
With the online ordering system, you can order from your agency without having to stop by the food bank.
You must know your Agency Reference Number and Password to use the online ordering system.
Type your Agency Reference Number and your Password in the respective boxes then click Login or press ENTER.
Shopping List
You can view and order products that currently have a quantity available for order using the Shopping List.
The Shopping Lists displays all products that you are eligible to order. However, you can select which products you want to view in case you are interested in ordering a certain type of product, such as fruits or vegetables.
Storage Select a method of storage, such as dry, canned, refrigerated, etc.
Type Select a type of product, such as household products, utensils, non-food, etc.
Cat Select a food category, such as meat, produce, dairy, etc.
Sort by Select a sort and secondary sort method. Your choices are as follows:
- Storage, then Type
- Type, then Storage
- Storage, then Category
- Category, then Storage
- Type, then Category
- Category, then Type
Click Submit to view all products that match the criteria that you set in the Show fields.
The options in the Jump to list depend on your selection for Sort by. For example, you select Storage, then Type for Sort by. In the Jump to list, you can select Non-foods – Dry to move automatically to the non-foods-dry products without having to scroll down the screen.
The Shopping List is a table of all products available for order. Basic information is displayed for each product.
Item Displays the product reference number.
Description Displays the name of the product.
Unit Wt Displays the weight, in pounds, of one case of the product.
Packing Displays how the product is individually packaged in a case. For example, a case of green beans could include 24 8 oz. cans of green beans.
$ per U/M Displays the per case cost of the product.
Avail Qty Displays the amount of product available to order.
Order Qty Type the amount of product that you want to order. This cannot exceed the Avail Qty.
After typing the amount of product you want to order, press ENTER to add the product to your cart. You can also type the amount for each product you want to order then click Add to Cart at the bottom of the screen.
Orders Inquiry
Move the pointer over Other then click Orders Inquiry to view all open orders. An open order is one where either you owe the food bank money or the food bank owes you money. Orders that have been paid in full are considered closed.
Note The Orders Inquiry link is only visible when you pause on the Other link.
A dollar amount that is encased in parenthesis represents a credit. For example, if the Total Balance is ($200), then the food bank owes you $200. If the Total Balance is just $200, then you owe the food bank $200 on that order.
Total balance Displays the amount of money that needs to be paid or credited for all open orders.
Order Displays the order number.
Date Displays the date when the order was submitted.
Weight Displays the total weight of all the products that were on the order. For example, if you purchased 50 lbs of beef and 10 lbs of green beans, then the Weight will be 60.
Current balance Displays the amount of money that needs to be paid or credited for this order only.
Cost Displays what the cost of the order was. This includes the product cost, service fees, etc.
Grant Displays how much grant money is being used to cover the Cost.
Grant Status Inquiry
Move the pointer over Other then click Grant Status Inquiry to view all grants that you have received.
Note The Grant Status Inquiry link is only visible when you pause on the Other link.
Total balance Displays the total dollar amount from all the available grants. This is the amount of grant money you have left to spend.
Grant Displays the name of the grant.
Effective Displays the date when the grant can be used.
Expires Displays the date when the grant will no longer be available for use, even if there is a balance left.
Pooled If yes, then other agencies are able to use the money from this grant to purchase product.
Active If yes, then this grant can still be used. A grant that is not active cannot be used to purchase product.
Current Balance Displays the amount of money left on the grant.
Total Displays how much money was on the grant before it was used to purchase any products.
Used Displays how much money has been spent.
You can arrive at the Total by adding the Current Balance and Used.
Agency Statistics Entry
Move the pointer over Other then click Agency Statistics Entry to enter information about the people that your agency serves.
Note The Agency Statistics Entry link is only visible when you pause on the Other link.
Date This defaults to the current date. You can change the date if you want.
People Type the number of people, regardless of age, that your agency currently serves.
Meals Type the number of meals that your agency serves.
You can enter the number of people you serve, broken down into age groups.
Under Quantity, type the number of adults, children, and seniors that your agency serves. You can type a comment about each age group under the Comment column.
Comment for statistics for this date Type any additional comments that concern the statistics as a whole.
After filling in the necessary information, click Submit to send the information to the food bank.
View Cart
Click View Cart to view all the products that you have currently entered on this order.
Item Displays the product reference number.
Description Displays the name of the product.
Qty Displays the amount of product that you entered in the Shopping List. You can change this number if you want to order more or less. To remove the product from the cart, type 0 for the Qty. After changing the Qty, click Update Cart.
S Fee/Unit Displays the service fee per unit of product.
Price/Unit Displays the product cost per unit of product.
Total Cost Displays the total cost of the product. This number is arrived by calculating Qty x (S Fee/Unit + Price/Unit) = Total Cost.
Wt Displays the weight, in pounds, of one case of the product.
U/M Displays how one unit of product is ordered and distributed, such as by case, can, box, jar, etc.
You can add additional product to an order without having to go back to Shopping List. Type the product reference number in Item Ref then type the amount of product you want to order in Quantity. Click Quick Entry to add the item to the cart.
Total Displays the total cost and the total weight of all the products that are on the order.
After reviewing the order, click Checkout – Submit this Order! to go to the Checkout screen.
Empty Cart
To remove all products from an order, click Empty Cart then click Yes. This will clear all products from the cart, allowing you to start the order over.
Note If you only want to remove one item, simply change the quantity to 0 in either the Shopping List or View Cart.
Checkout
Type or select a pickup or delivery date. Click the calendar icon to open a calendar where you can click on the date you want the products to be delivered or picked up, whatever the case may be.
Select the time, from the list, when you want the food to be delivered or when you expect to pick up the food.
Select either pickup or delivery from the list.
You can type any notes in the Notes to food bank box. For example, you can type delivery directions or what door the delivery driver should use when delivering the product.
Review the product information displayed. If it is correct, click Submit to send the order to the food bank for processing. After submitting an order, you will receive an e-mail that acknowledges the order has been received and lists the products that you ordered.